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Mannmoj / Customer information

Shipping, Returns & Exchanges

Clear, factual information for ordering Mannmoj Jewellery.

Delivery

  • Delivery is PKR 250 all over Pakistan.
  • Orders are sent with M&P Courier.
  • Delivery timeframe is 7–10 working days.

Returns & exchanges

  • Returns and exchanges are accepted within 7 days of delivery when the item is unused and in its original condition.
  • Earrings are non-returnable and non-exchangeable for hygiene reasons, except when an item is damaged or incorrect.
  • Damaged or incorrect items must be reported within 48 hours of delivery.

Order cancellation

Customers may cancel an order within 24 hours of placing it. Cancellation is support-assisted: contact Mannmoj order support within that window. The Shop Manager handles the WooCommerce order status operationally. Payment is Cash on Delivery, so no automatic refund process is described here.

Contact support

For order support, contact +92 328 0603316 or mannmojj@gmail.com.